Statement of Compliance (SoC)

Starting from 29th April 2024, the security regulations for consumer connectable products in the UK will be enforced. From this date onwards, manufacturers involved in the supply of these products are required to adhere to these laws. Find out more here.

 

In accordance with UK PSTI regulations, EN303645, AlgoLaser commits to the following for our partners, distributors, dealers, and users:

Shenzhen Algo Technologies Co., Ltd. (“AlgoLaser”) confirms that all its consumer connectable products comply with the UK PSTI Act 2022 and PSTI Regulations 2023.

 

Furthermore, we have implemented key measures, including a vulnerability disclosure policy, software updates, and data protection, to meet minimum security requirements. We update security information regularly to ensure our products, adhere to all relevant laws and regulations.

 

This statement reflects AlgoLaser’s commitment to ensuring the security of all its consumer connectable products.

Product Name

Product Model

End of Security Update Support

Laser Engraver

Pixi   

01/03/2028

Laser Engraver

Zeta

01/03/2028

Laser Engraver

Lumo

01/03/2028

Laser Engraver

Pixi Lite

01/03/2028

Laser Engraver

Lumo Lite

01/03/2028

Laser Engraver

Alpha MK3

01/03/2028

Laser Engraver

Delta MK3

01/03/2028

Laser Engraver

Pixi MK2

01/03/2028

Laser Engraver

Pixi Pro

01/03/2028

Laser Engraver

Pixi2.0

01/03/2028

Laser Engraver

Pixi Max

01/03/2028

Laser Engraver

Pixi Lite MK2

01/03/2028

Laser Engraver

Pixi Pro2.0

01/03/2028

Laser Engraver

Pixi Lite2.0

01/03/2028

Laser Engraver

Gamma

01/03/2028

Laser Engraver

DIY KIT MK2

01/11/2027

Laser Engraver

Alpha MK2

01/11/2027

Laser Engraver

Delta

01/11/2027

Laser Engraver

DIY KIT MINI

01/11/2027

Laser Engraver

DIY KIT

01/11/2027

Laser Engraver

Alpha

01/11/2027

Associated App: AlgoLaser

/

01/11/2027

Reporting of Security Issues

Please complete and submit the below form if you experience any security issues.

Upon receipt of a security vulnerability, AlgoLaser will strive to promptly resolve the issue.

AlgoLaser is committed to providing an initial response to reports of issues within seven business days. Additionally, we aim to offer status updates, as needed, at intervals of seven to ten business days.

Should you need to contact us directly, you may email AlgoLaser’s Security Incident Response Team at support@algolaser.com.